AI Support
Revolutionize your customer support with artificial intelligence. With our own tool 8inbox.app or integrated solutions, we help you handle support requests efficiently and cut costs – while increasing customer satisfaction.
Benefits of AI support
Why more and more companies rely on intelligent support.
24/7 availability
Your AI support is reachable around the clock – even at night and on weekends.
Cost-efficient
Reduce your support costs by up to 70% through automated request handling.
Intelligent answers
AI understands complex requests and delivers precise, context-aware answers.
Deep integrations
Seamless connection to Shopify, CRM systems and your existing infrastructure.
8inbox.app – AI support built in-house
Fully customizable, with deep integrations and proven by us in our own daily operations.
Train your own knowledge
Train the AI support with your own FAQs, product information and company guidelines.
Multilingual support
Automatic detection of the customer's language and answers in over 50 languages.
Escalation to humans
Intelligent handover to real employees when complex requests require it.
Analytics & insights
Detailed evaluations of frequent questions, customer satisfaction and optimization potential.
Shopify integration
Direct access to order status, tracking and product information from your shop.
Customizable design
The chat widget adapts perfectly to your branding and your website.
Successful implementations
This is how our customers already benefit from AI support.
Germany's leading online shop for Tesla accessories uses our AI support solution 8inbox. The bot answers questions about products, delivery times and order status – directly with Shopify integration for real-time information.
Ready for more efficient support?
Let us analyze together how AI can improve your support. We advise you without obligation.